OUR PRIVACY POLICY

The Nuvo Iron Privacy Policy was Last Updated on July 20, 2018

Welcome to our website. For clarity purposes, the term “Nuvo Iron” or “we” or “us” or “our” refers to the owner of this website, whose office is located at 13371 Coleraine Drive, Bolton Ontario. The term “you” or “your” refers to the user or viewer of our website.

 

If you continue to browse and remain on our website, you are thereby complying with and being bound by the following privacy policy in its entirety.

Intro

At Nuvo Iron, your privacy is of utmost importance, and transparency and clear communication are our biggest priorities. We understand that privacy is a human right that cannot be compromised and as such, we are perpetually working on greater transparency for our customers. Please ensure that you thoroughly read through our policy before using our site in any capacity, so as to be as informed and aware as possible. The purpose of this privacy policy intends to provide you with a clear and comprehensive explanation of your rights.

 

Update Info

We reserve the right to update and/or modify our privacy policy whenever we see fit, so please take the time to review it periodically. Updates will take effect immediately, upon posting to the website.

 

Cookies

Nuvo Iron’s website, online services, advertisements and e-mail messages may cookies. However, be aware that each third-party app within our website uses cookies differently. By clicking accept, you agree to the use of third party cookies and other similar technologies. This aids us in analyzing and measuring your engagement with our content. Learn more about your choices and cookies. You can withdraw your consent at any time.

 

GDPR Compliance

The General Data Protection Regulation (GDPR), which came into effect on May 25, 2018, is a direct result of continuous efforts to protect the fundamental rights of European Union (EU) citizens. However, we have since decided to expand these regulations worldwide, in an effort to be as inclusive as possible. The GDPR will supersede the Data Protection Act 1995, which was the previous act regarding data protection. Please be aware that you possess the right to access any and all information we hold pertaining to you. You are similarly eligible to request that your personal information be corrected, updated or deleted at any given time. If you choose to exercise this right, please contact webservices@nuvoiron.com.

 

Why We Collect Personal Information

Please note that personal information can be sorted into two separate and distinct categories: identifying information and sensitive personal information. Identifying information is defined as any information that can identify a person, either directly or indirectly. Sensitive personal information includes genetic data and information regarding health, sex life, sexual orientation, religious & political views, mental, physiological, economic, cultural or social identities. Essentially, it includes anything that could potentially put an individual at risk of unlawful discrimination. Please note that personal data is something that relates and pertains to a living individual only. It does not include legal entities in any way, shape or form. Please take the time to familiarize yourself with personal data and identifying information, so as not to confuse them. Any and all personal information that we collect is considered necessary and/or useful in the continuing journey towards being as user-friendly as possible, as well as complying with applicable laws and regulations. Nuvo Iron uses identifying information, not sensitive personal information.

 

Data Breach Procedure

Please be aware that, in the unlikely event of a privacy breach, the appropriate parties will be promptly notified.

 

Third-Party Apps

In an effort to ensure the most user-friendly website experience possible, we regularly use certain third-party apps for specific and varying purposes. Please take the time to thoroughly read each app’s policy and our reason for using them.

 

Yellow Pages

We use Yellow Pages primarily for analytics. We use it as a third-party app to help us with our S.E.O. management.

 

Mailchimp

Mailchimp allows us to send email campaigns and serve advertisements. Data is collected, time-stamped and tracked. Please visit Mail Chimp’s website for further information. If you currently receive our email campaigns and wish it to cease, please email webservices@nuvoiron.com

 

Formilla Live Chat

Formilla Live Chat allows us to chat with the user live via our website. They collect information from you when you register on our site to the live chat. When a customer visits our website, Formilla will detect the Internet Protocol (IP) address of the customer as well as their geolocation, determining what device and browser they’re using to access the website. When you submit your email address, so the live chat can begin, we may reference the email address you provide for specific assistance-related reasons or follow-up questions. We do not contact you unsolicited. Your email address is not stored anywhere but in the Formilla app. If you have any further questions, please visit their website.

 

Chat Pop-Up

Our chat pop-up is an effective way of communicating directly with the consumer regarding any questions, comments or concerns they may have. It is intended for these purposes only and will not be used outside the aforementioned parameters in any way, shape or form.

 

E-Mail Address

Please note: by entering your e-mail address to start the chat, you agree to the terms in our privacy policy.

 

Hubspot

Hubspot acts as a processor of the user’s data on behalf of Nuvo Iron. The user is the data subject and we are the controller of the data. Nuvo Iron occasionally uses HubSpot for various services they offer on their platform including analytics and tracking, as well as hosting various documents such as PDFs and brochures.

 

Locate a Dealer

The locate a dealer tool is the easiest way to obtain Nuvo Iron products or to find Nuvo Iron stocking dealers (including retailers which stock our products). You are able to simply type in a location and it will show you each dealer in your area. However, you can also choose to give Mira Labs, the owner of MapApp, your precise location. This allows for an easier time determining which dealers are near you. You can either allow or block this pop-up request. We receive this data but use it for location purposes only.

 

Reasons for Contacting User

We may reach out to you if deemed that you have shown legitimate interest in us or our site from our online platforms. For these purposes only, we may contact you via email, telephone, text messages or postal mail. As mentioned previously, please notify webservices@nuvoiron.com or send mail to 13371 Coleraine Dr. Bolton, ON L7E 3B6 if you wish to stop being contacted.

 

Google Analytics

Nuvo Iron uses Google Analytics for the sole purpose of effective and efficient research. It is our intent to obtain the most relevant and useful data possible, so as to provide a better experience for the user.

 

Handling of Personal/Sensitive Information

We accept full responsibility for the handling and use of personal and/or sensitive information entrusted to our company and employees. Preventative measures are taken to ensure that the aforementioned information is handled with the utmost care and attention to detail.

 

Questions/Comments/Concerns

If you happen to have any questions, comments or concerns regarding GDPR or our privacy policy in general, please do not hesitate to contact us at webservices@nuvoiron.com. We are more than happy to answer any queries you may have in regard to our policy. If you are dissatisfied with the reply, we will endeavour to provide you with relevant and useful complaint avenues that are applicable to your specific circumstance.

 

Job Applicant Information Retention

If you submit a job application, Nuvo Iron retains that information for one year.

 

Security Measures in Place

Security measures, including passwords, are used solely to help ensure the protection of your personal data. Any employee with access to said information is aptly trained to treat it with respect and confidentiality.

 

Disclosure of Information

Nuvo Iron will not sell, rent or disclose information unless permitted or required by law. Information provided will be used solely for the outlined purposes unless explicit consent is given. However, we may also disclose personal information if we determine that disclosure is reasonable to enforce our terms and conditions and/or protect our operations and users.

 

Company Wide Commitment to Your Privacy

To ensure that your personal information remains safe and secure, we thoroughly communicate our privacy policy to Nuvo Iron employees and enforce strict privacy safeguards within our company. We accept full responsibility for the handling and use of personal and/or sensitive information entrusted to our employees. Preventative measures are taken to ensure that the aforementioned information is handled with the utmost care and attention to detail.

  • Black Instagram Icon
  • Black Facebook Icon
  • Black Twitter Icon
  • Black YouTube Icon
  • Black LinkedIn Icon

© 2020 by Nuvo Iron™